Privacy Policy

This Privacy Policy explains how OpenForm ("we", "our", "us") collects, uses, protects, and shares your information when you use our platform.

1. Information We Collect

  • Personal Information: Name, mobile number, email address, role (participant/organiser/institute/superadmin), institute name.
  • Event Data: Event registrations, attendance, payment details (if applicable), certificates issued.
  • Technical Data: Device info, browser type, IP address, usage logs (for security and analytics).

2. How We Use Your Information

  • To enable secure login (mobile OTP/WhatsApp verification).
  • To process event registration, payments, attendance, and certificate issuance.
  • To provide role-based dashboards and platform features.
  • To send important notifications (WhatsApp, email, SMS) related to your events and registration.
  • To analyze platform usage and improve services.

3. Sharing and Disclosure

  • We do not sell your personal information to third parties.
  • We may share data with event organisers, institutes, and service providers strictly for event-related purposes.
  • We may disclose data if required by law, court order, or to protect platform security and users.

4. Data Security

  • Your information is stored securely using best practices (encryption, access control, HTTPS).
  • Payment information is processed using secure gateways (e.g., Razorpay, Stripe); we do not store card or bank details.
  • Regular audits and monitoring help prevent unauthorized access.

5. Cookies & Tracking

  • We use cookies/session tokens for secure authentication and user experience.
  • No third-party advertising or tracking cookies are used.

6. Data Retention

  • Account and registration data is retained as long as your account is active or as required by law.
  • You may request deletion or correction of your personal data by contacting support.

7. Your Rights

  • Access, update, or delete your personal information anytime via your dashboard or support request.
  • Opt-out of platform communications (except essential event notifications).

8. Children's Privacy

  • The platform is intended for users above the age of 16; parental consent required if below.

9. Changes to This Policy

  • This policy may be updated from time to time. Significant changes will be notified via email or platform notice.

10. Contact Us

If you have questions or requests regarding your data or this policy, contact:
support@openform.in
WhatsApp Support

Last updated: 06 Dec 2025